FRAUDULENT USE OF THE DHL BRANDAttempts have been made to defraud Internet shoppers by the unauthorized use of the DHL name and brand via email communications and graphics which appear, on the surface, to have originated from DHL. In most cases the communications concern the sale of consumer goods over the Internet where payment may be requested before the goods are delivered. Please be advised that DHL does not request payment in this manner. DHL only collects money due for official DHL related shipping expenses. This security notice does not affect the obligation of a consignee to pay shipping, customs, VAT or similar charges, where these are properly payable at the time of delivery. DHL accepts no responsibility for any costs, charges or payments made which were improperly incurred as a result of fraudulent activity.
WEBSITESIf you are in any doubt as to the integrity of a website that uses the DHL brand, please always access DHL websites via our global website. Visit DHL Global Website
REPORT FRAUDPlease report receiving fraudulent or suspicious DHL emails to DHL Customer Service Contact Us